HOW WE OPERATE
On Appointment
Once you have agreed that XL Turners Travel is the right Travel Management Company, we will jointly create a business plan to develop the perfect solution for your requirements.
Ownership & Teamwork
We do not prescribe how you should travel but rather work together with you in a partnership, providing experience, advice and resources to guarantee a successful relationship.
Travel Management is about more than just efficiency, technology and finance. It should also focus on providing the travellers with convenience and enjoyment and on making them participate in the company's policy objective.
Customers Profile
Using our state of the art technology, we will build a corporate and personal profile on the Organisation and its travellers so that the information is transferred to your reservations to ensure maximum accuracy, consistency and efficiency.
Pricing Structures
In the highly competitive travel market, especially with the advent of the internet, pricing is a key factor today. We will negotiate preferential agreements with airlines, hotel and other suppliers on your behalf to ensure that you benefit form the best possible rates available.
Options
As your service provider we will offer you a variety of options for most of the itineraries that you request. You will then be able to decide which one suits your budget and appointments best.
Travel Suppliers
Turners has excellent relationships with the travel suppliers which we have developed over the past years.
We will share their expertise and the benefits of our relationship with you.
Service Levels
We are confident that you will be delighted with the service levels that XL Turners Travel provides but we believe that it is important that these be measured on an ongoing basis. We will therefore enter into a service level agreement with you and review this periodically.
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